Publicize Privacy Policy

Our Company is part of the Publicize Group which includes Publicize International and Publicize Direct. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

What data do we collect?

Publicize collects the following data:

• Personal identification information (Name, email address, phone number, etc.)
• Personal and Business Contact information, such as your first name, last name, postal address, email address, telephone number, job title, and employer name
• Profile information, such as your username, picture, industry, interests and preferences
• Content you post on our Site (text, images, photographs, messages, comments or any other kind of content)
• Feedback and correspondence, such as the information you provide in your responses to surveys, when you participate in market research activities, report a problem with our Site, receive customer support or otherwise correspond with us.
• Transaction information, such as details about purchases you make through the Site, registrations you make through our Site, and billing details.
• Usage information, such as information about how you use our Site and interact with us.
• Marketing information, such as your preferences for receiving marketing communications and details about how you engage with them.

How do we collect your data

You directly provide Publicize with most of the data we collect. We collect data and process data when you:

• Register online, request a piece of content, or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Voluntarily provide any information in conversations with one of our colleagues.
• Use or view our website via your browser’s cookies.

Publicize may also receive your data indirectly from the following sources:

• third-party functionality on our webpages that measure behavior, like Hotjar and Active Campaign.

How will we use your data?

Publicize collects your data so that we can:

• Process your order and manage your account.
• Email you with special offers on other products and services we think you might like.
• We use your data in order to provide you with additional materials that may be of interest to you, further personalize our service to you, and gain insights on our audience. 

If you agree, Publicize will share your data with our partner companies so that they may offer you their products and services.

How do we store your data?

Your data will be stored in up to 3 places: Active Campaign, Salesforce, and our own dashboard database. Our company will keep your name, email address, company name and details in Active Campaign for 1 year of inactivity. Inactivity relates to no email interaction, no resources downloaded, and no meetings scheduled. Once the 1 year time period has expired, we will delete your data automatically. In Salesforce, as well as our dashboard database, your information will be kept for 3 years. 3 years after registration, or 3 years after contract cancellation, whichever one comes first, your data will automatically be deleted.

Marketing

Publicize would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Publicize from contacting you for marketing purposes or giving your data to other members of the Publicize Group. If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights?

Publicize would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact our GDPR Coordinator at [email protected]

Cookies

Our Company uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website
• Hotjar
• Google services
• Hubspot
• Facebook Pixel
• Linkedin
• Double Click
• Active Campaign
• Appointlet

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies?

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on September 1st, 2019.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact our GDPR Coordinator at [email protected]

How to contact the appropriate authority?

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Colombian Superintendency of Industry and Commerce (SIC).

Call Toll Free: 01 8000 910 165

Address: Carrera 13 # 27 – 00, Bogota, Floors: 1st and 3rd.